Refund policy

Returns Policy:

Fight-Trade Store USA guarantees the highest quality of training equipment and fight gear. And the highest level of customer service. We want you to be completely satisfied with your purchase.

If you have any questions about your purchase, please contact us. We will review your request within 3 days after purchase.
Please contact customer service via email gear@fight-trade.us for more information.
Please note that we consider applications if and send by email:
gear@fight-trade.us.

When making a purchase in the store, you made the decision to buy equipment yourself. You checked the quality of the goods yourself, tried on the equipment, chose the size, chose the color. You independently chose the equipment that suits you and assessed the convenience of the equipment. The store is not responsible for changing your decision after the purchase.

By placing and paying for your order in the Fight Trade Store, you agree to the rules and policies of the Fight Trade, Co. company. Please read the rules and policies (privacy and refund) of our store.
We sell equipment that is meant for combat training and fitness therefore we cannot accept returns on used damaged merchandise.

1. We do not issue returns if you have made a mistake with the size. Before placing an order, you can select the desired size of equipment in advance. If you need help choosing a size please contact us before placing your order. We will help you choose the right size. You can also use the equipment size chart. Chart of equipment sizes in the product description.
2. We do not issue returns if you do not like the color of the product. Photos of the equipment were taken from the actual product. Color distortion is acceptable. The camera cannot convey the original color of the product 100%.
3. We do not issue returns if you find glue, uneven leather, material or uneven seams on the product. During production, the presence of glue on the product is acceptable, unevenness on the skin is acceptable, and uneven seams are acceptable. Most of the equipment is made by hand.
4. We do not issue refunds if you change your mind for any reason: you didn’t like the color of the product, you made a mistake in choosing the product, the product turned out to be unnecessary to you.

Non-returnable items:
For your protection we cannot exchange or return the following items even if they are brand new.

• Boxing Gloves
• MMA Gloves
• Bag Gloves
• Shin Guards
• Head Guards
• Chest Guards
• Sport Bags
• Focus Mitts
• Kick Pads
• Thigh Pads
• Belly Pad
• Groin Protectors
• Mouthguards
• Elbow Pads
• Knee Pads
• Sauna Suit
• Skipping Rope
• Hand wraps
• Training masks
• Mouth guards
• Protective cups
• Shorts
• T-shirts
• Rash Guards
• Compression shorts
• Special orders
• Custom orders
• Heavy bags
• Jiu Jitsu Gis
• Martial Arts Spats
• Belt BJJ
• Clearance items
• And all other goods in the store are subject to return

Rules for returning goods when purchasing online on the store's website:
When making a purchase in the store, you made the decision to buy equipment yourself: chose the size, chose the color, chose model. You independently chose the equipment that suits you and assessed the convenience of the equipment. The store is not responsible for changing your decision after the purchase.

By placing and paying for your order in the Fight Trade Store, you agree to the rules and policies of the Fight Trade Store USA company. Please read the rules and policies (privacy and refund) of our store.
We sell equipment that is meant for combat training and fitness therefore we cannot accept returns on used damaged merchandise.

1. We do not issue returns if you have made a mistake with the size. Before placing an order, you can select the desired size of equipment in advance. If you need help choosing a size please contact us before placing your order. We will help you choose the right size. You can also use the equipment size chart. Chart of equipment sizes in the product description.
2. We do not issue returns if you do not like the color of the product. Photos of the equipment were taken from the actual product. Color distortion is acceptable. The camera cannot convey the original color of the product 100%.
3. We do not issue returns if you find glue, uneven leather, material or uneven seams on the product. During production, the presence of glue on the product is acceptable, unevenness on the skin is acceptable, and uneven seams are acceptable. Most of the equipment is made by hand.
4. We do not issue refunds if you change your mind for any reason: you didn’t like the color of the product, you made a mistake in choosing the product, the product turned out to be unnecessary to you.

If you purchased gear locally from a Fight Trade Store retailer and have questions about your purchase:
- You must visit the store the same day you made your purchase.
- Fight Trade Store charges a 25% commission for all monetary transactions, decisions, and actions.

You must provide the following:
- The merchandise must be in new condition with tags, packaging, and resealable.
- Proof of purchase or receipt is required.
- All items must be in the same condition they were sent in (unwashed, unused, unaltered, and with original packaging).

If you purchased gear online from a Fight Trade Store and have questions about your purchase:
-  You must notify the store the same day you received your order.

You must provide the following:
- The merchandise must be in new condition with tags, packaging, and resealable.
- Proof of purchase or receipt is required.
- Please include the original invoice/packaging slip (print up the order confirmation you received in email after the order was placed).
- Describe the cause of this disorder and the situation.
- Attach multiple, clear images of the product and packaging.
- All items must be in the same condition they were sent in (unwashed, unused, unaltered, and with original packaging).
- The store's response to your request does not constitute a guarantee or a promise of a refund for the purchase.
- Fight Trade Store charges a 25% commission for all monetary transactions, decisions, and actions.