Shipping Policy:
- We start assembling your order after receipt of payment to the company's account.
- After the order is collected, we will ship your order by DHL, Thailand Post, US Post, UPS at the address you provided.
- Your order will receive a tracking number which can be used to view the status and location of your package.
- Tracking numbers will be sent to the email used during purchase.
- Domestic shipments have an estimated arrival in 3-21 days all over the continental us.
- International shipments have an estimated arrival in 3-45 days depending on shipping service selected, please note customs in your country can take some time to process.
Shipping rates:
- All shipping rates are calculated based on the weight, volume, and delivery time of your package.
- Price of shipping will be displayed before payment in the checkout phase of your order placement.
- Shipping costs from Thailand to the US are included in the price of the item.
- Delivery from Thailand to the USA is carried out by DHL.
- Shipping from Thailand to other countries is not included in the shipping cost.
- Shipping from the US to other countries is not included in the shipping cost.
Import Taxes & Customs Duties:
- Please note that any additional charges for import taxes/duties levied by customs authorities are the responsibility of the buyer.
- When ordering goods with delivery from Thailand, the company is not responsible for and does not cover any costs associated with the payment of customs duties.
- Before receiving the package from Thailand, you will receive a notification on your phone number informing you about the payment of customs duties.